ELC Rafting Refund Policy

Refunds will be granted only under the following circumstances.

  1. The request is made prior to 30 days before the date of the trip in question.

  2. River levels are determined to be unsafe by ELC river manager.


In order to reserve a rafting trip, the customer is required to make a fifty percent deposit of the total amount owed. Reservations can be made one to three months in advance beginning May 1st, with the remaining balance due no later than the day of the trip. If there is a cancellation that occurs within thirty days of the scheduled trip, the fifty percent deposit will be forfeited or the trip can be re-booked for a different date.